Support
Report a bug
Include your device model, iOS version and the app version (Settings → About inside the app). Screenshots help enormously.
Request a feature
Tell us what you were trying to do and why. We keep a public-ish backlog and genuinely do work from it.
Frequently asked questions
How do I request a refund?
All purchases are handled by Apple, so refunds go through them. Visit reportaproblem.apple.com, sign in with your Apple Account and select the purchase. We are not able to issue refunds ourselves.
How do I restore a purchase on a new device?
Open the app, go to Settings and tap Restore Purchases. Make sure you are signed in with the same Apple Account used for the original purchase.
Do the apps sync between my devices?
Where sync is supported it uses your private iCloud database, which means we cannot see your data. Check that iCloud Drive is enabled in iOS Settings for the app.
Which iOS versions do you support?
We support the current major release of iOS and the one before it. Older versions may keep working but will not receive new features.
How do I delete my data?
Deleting the app removes its on-device data. If an app stores anything on our servers, email us and we will delete it — see the Privacy Policy for detail.